Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you use our platform for finding language partners, sharing availability, and participating in video calls.

1. Information We Collect

Retrieved when you create a new account on the authorisation phase:

• Name. Optionally editable by you. Used to represent you on the platform to other members of the clubs you join. Other club members can see it.
• Email address. Used to send you email notifications about upcoming sessions, welcome emails, and reactivation emails (in case you are absent for a long time). Clubs’ administrators can ask you to share your email with them. This action is made by ticking a checkbox while joining the curtain club. In this case, the fact and the purpose of the email sharing would be described in the text near the checkbox. In other cases, the club’s administrators do not have access to your email.

Voluntarily provided by you:

• Calendar time slots. Used for scheduling, so the other members of the club can book a session with you. Other club members can see it.
• Your time zone. Used for scheduling, so we can send you email notifications on time, regardless of the area you live in.
• Link to your video call room. Shared by you in case you want to host the meeting. It is shared with people who book sessions with you.
• Profile description. Used to represent you on the platform to other members of the clubs you join. Other club members can see it.
• Languages you speak and your occupation. Used to represent you on the platform to other members of the clubs you join. Other club members can see it.
• Usage preferences and profile settings – you set during the usage. We use email notification settings to send or stop sending notifications to you.

Generated by our platform:

• Your personal user ID. It is a random sequence of symbols used to process your data on the platform without risking exposing your personal data, such as your email. We make queries to the database to get or post your data by adding this ID. It is not a secret and can be found by other users.
• Usage analytics. Collected to help improve the functionality and performance of the platform: pages you visit, actions you take, and the amount of time you spend on the pages.

2. Third-Party Companies Are Used to Process Your Data

Your data will be processed and stored using third-party services for cloud storage, automation, video conferencing, and email notifications. These services will be used to process your data as necessary to provide core features of the platform. None of these companies has the right to sell, use in their own interests, explore, or share your data with any other companies.

Services are used for data processing:

• Cloud data storage services. To store the data in database tables and usage logs.
• Cloud servers. To process the data.
• An email distribution service to send all kinds of emails.
• Automation service to route the data in order to use email distribution service.
• A data analytics system to monitor service work and improve the service user experience.
• Video call platform offering browser-based video calls.
• An authorization service to validate your sessions and presence on the platform.

4. Data Retention

We retain your data indefinitely unless you request its deletion and we grant the request.

Data removal – you may contact us to request manual deletion of your personal data. Such requests will be reviewed and processed at our discretion.

5. Cookie Policy

What are cookies?

Cookies are small text files that a website stores in your browser to make the site work properly or remember your preferences.

What types of cookies do we use?

• Essential (strictly necessary): session (secure, HttpOnly) to keep you signed in.
• Functional: session_exists (sign‑in indicator) and auth_hint (temporary login/help flag).
• No advertising cookies: We don’t use marketing/retargeting cookies.

Why do we use them?

• Authentication: Securely sign you in and keep your session active.
• Site functionality: Help the login flow work smoothly and securely.
• Security: Protect against unauthorized access.

How long are cookies stored?

• session: Up to 14 days (or until you log out/clear cookies).
• session_exists: Up to 14 days (cleared on logout).
• auth_hint: Short‑lived; removed after the sign‑in/policy step.
• Developer test cookies: Only used in development, not in production.

Which third‑party services set cookies?

Google Firebase / Google Accounts: Used for authentication; Google may set its own cookies during the sign‑in process.

We do not use analytics/advertising services that place tracking cookies on your device.

How can users manage or disable cookies?

You can manage or disable cookies in your browser settings. Please note that some parts of the site may not work correctly without them.

How do we update this policy?

This policy was created on September 3, 2025. If we update it, we will notify users by email.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If we make material changes, we will notify users through the platform or via email. We encourage you to review this Privacy Policy periodically.

8. Contact

If you have any questions or requests regarding your personal data, you can contact us at:

Email: info@alla1n1.com

Effective date: 05.09.25